SharePoint Service Pack 1 – Installation of this package failed

When installing SharePoint 2013 service pack 1 on a SharePoint farm, the extraction of the service pack kept failing on one web front end.

When clicking on the officeserversp2013-kb2880552-fullfile-x64-en-us.exe file, the User Account Control dialog appeared, then when I continued to extract the files, the process failed with “The installation of this package failed”.

SP1-Error-1

Looking the service pack log file showed that some files were successfully extracted before the error.

SP1-Error-2

In order to work around the error on this server I found I needed to open an administrative command prompt and then run the service pack.

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s