SharePoint Service Pack 1 – Installation of this package failed

When installing SharePoint 2013 service pack 1 on a SharePoint farm, the extraction of the service pack kept failing on one web front end.

When clicking on the officeserversp2013-kb2880552-fullfile-x64-en-us.exe file, the User Account Control dialog appeared, then when I continued to extract the files, the process failed with “The installation of this package failed”.

SP1-Error-1

Looking the service pack log file showed that some files were successfully extracted before the error.

SP1-Error-2

In order to work around the error on this server I found I needed to open an administrative command prompt and then run the service pack.

 

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